[Irl-dean] Irish rail website

Tim Culhane tim.culhane at criticalpath.net
Tue Mar 7 09:40:56 GMT 2006

Hi Barry,

Many thanks for all this useful information.

I may hold off on the equal status notice until we see what happens re CFIT
and the accessibility audit.


-----Original Message-----
From: irl-dean-admin at list.eeng.dcu.ie
[mailto:irl-dean-admin at list.eeng.dcu.ie] On Behalf Of Barry McMullin
Sent: 07 March 2006 09:15
To: irl-dean at list.eeng.dcu.ie
Cc: mcmullin at eeng.dcu.ie
Subject: RE: [Irl-dean] Irish rail website

On Tue, 7 Mar 2006, Tim Culhane wrote:

> I'm quite happy to work with Irish Rail if they are willing to work 
> with me.  However, so far, I've seen little sign that they are willing 
> to work with, or even consult the end users of their online services.

Disclaimer: I am not a lawyer, and this is not legal advice!

But ... I suggest you might get a little more traction (OK, pun
intended) if you send Irish Rail a formal "notification" of a possible
breach of the Equal Status Act.  The Equality Authority has a standard form
letter (ES.1) which you can just fill in for this purpose.  It is available
(in MS-Word format) at this URL:


Sending this does not commit you to any particular subsequent course of
action - the whole point of it is to give the organisation you are
complaining to an opportunity to think about their responsibilities and
respond constructively; but it *is* a first step, which is legally required
under the Act, that
*allows* you to subsequently lodge a formal complaint and/or invoke the
Equality Authority mediation procedures.  I think this might ring some alarm
bells in Irish Rail; more to the point, if there *are* people inside Irish
Rail who are trying to get the resources to sort this out, this could help
them argue their case.

More information from the Equality Authority about "Equal Status" is at this


Finally, as it happens, one of my students last semester (Robin
Blandford) chose the Irish Rail site for a case study "usability" and
"accessibility" evaluation. He has made his full report available at this


I'm not sure exactly how this was timed relative to the recent changes in
the site; but you will see that he highlighted much the same issues that
have already been mentioned here.

Best - Barry.

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