[Irl-dean] Aer Lingus

[Ross Geoghegan]

Aer Lingus don't seem to take usability or user testing seriously at all - I
used the Fast Pass (self check-in) machine at weekend. The touch screen
where you enter your booking reference is a QWERTY layout - well done!

Ross

-----Original Message-----
From: irl-dean-admin at list.eeng.dcu.ie
[mailto:irl-dean-admin at list.eeng.dcu.ie] On Behalf Of Gerry Ellis
Sent: 19 July 2007 20:39
To: irl-dean at list.eeng.dcu.ie
Subject: Re: [Irl-dean] Aer Lingus

Hi, Diarmad,
 
The one comment I would make about Aer Lingus is that it was more accessible
a year ago than it is now. Why make it worse?
 
 
 
Take care,
 
Gerry Ellis
t/a Feel The BenefIT
 

If you don't know where you're going,
How will you know when you get there?


	----- Original Message ----- 
	From: Diarmad McNally <mailto:diarmad at ixdstudio.com>  
	To: irl-dean at list.eeng.dcu.ie 
	Sent: Wednesday, July 18, 2007 11:14 AM
	Subject: [Irl-dean] Aer Lingus


	Hi everyone,

	 

	Please excuse me if this has been mentioned before on this forum but
I recently booked a flight on the Aer Lingus website (www.aerlingus.com) and
was surprised that a national carrier could and would have so many
accessibility issues. Any comments? 

	 

	Regards,

	 

	Diarmad McNally

	
	Interaction Design Studio

	www.ixdstudio.com <http://www.ixdstudio.com>  

	 

	Ireland +353 (0)85 7888 085 

	UK       +44   (0)7808 297289 

	 


________________________________

I am using the free version of SPAMfighter for private users.
It has removed 4377 spam emails to date.
Paying users do not have this message in their emails.
Try SPAMfighter <http://www.spamfighter.com/len>  for free now!