[Irl-dean] Aer Lingus

[Mark Magennis]

I thought QWERTY layouts were considered the best for alphanumerical  
inputs. Is this not the case then?

Mark

On 23 Jul 2007, at 10:33, Ross Geoghegan wrote:

> Aer Lingus don't seem to take usability or user testing seriously  
> at all - I
> used the Fast Pass (self check-in) machine at weekend. The touch  
> screen
> where you enter your booking reference is a QWERTY layout - well done!
>
> Ross
>
> -----Original Message-----
> From: irl-dean-admin at list.eeng.dcu.ie
> [mailto:irl-dean-admin at list.eeng.dcu.ie] On Behalf Of Gerry Ellis
> Sent: 19 July 2007 20:39
> To: irl-dean at list.eeng.dcu.ie
> Subject: Re: [Irl-dean] Aer Lingus
>
> Hi, Diarmad,
>
> The one comment I would make about Aer Lingus is that it was more  
> accessible
> a year ago than it is now. Why make it worse?
>
>
>
> Take care,
>
> Gerry Ellis
> t/a Feel The BenefIT
>
>
> If you don't know where you're going,
> How will you know when you get there?
>
>
> 	----- Original Message -----
> 	From: Diarmad McNally <mailto:diarmad at ixdstudio.com>
> 	To: irl-dean at list.eeng.dcu.ie
> 	Sent: Wednesday, July 18, 2007 11:14 AM
> 	Subject: [Irl-dean] Aer Lingus
>
>
> 	Hi everyone,
>
> 	
>
> 	Please excuse me if this has been mentioned before on this forum but
> I recently booked a flight on the Aer Lingus website  
> (www.aerlingus.com) and
> was surprised that a national carrier could and would have so many
> accessibility issues. Any comments?
>
> 	
>
> 	Regards,
>
> 	
>
> 	Diarmad McNally
>
> 	
> 	Interaction Design Studio
>
> 	www.ixdstudio.com <http://www.ixdstudio.com>
>
> 	
>
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Dr. Mark Magennis
Director of the Centre for Inclusive Technology (CFIT)
National Council for the Blind of Ireland
Whitworth Road, Dublin 9, Republic of Ireland
www.cfit.ie

mark.magennis at ncbi.ie   tel: +353 (0)71 914 7464



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