[Irl-dean] Aer Lingus

[Laurence Veale]

How else would you input your booking reference?


On 7/23/07, Ross Geoghegan <ross.geoghegan at tcd.ie> wrote:
>
> On a touch screen? I certainly found it less usable. There's a lot of none
> typist flyers!
> Ross
>
> -----Original Message-----
> From: irl-dean-admin at list.eeng.dcu.ie
> [mailto:irl-dean-admin at list.eeng.dcu.ie] On Behalf Of Mark Magennis
> Sent: 23 July 2007 14:08
> To: irl-dean at list.eeng.dcu.ie
> Subject: Re: [Irl-dean] Aer Lingus
>
> I thought QWERTY layouts were considered the best for alphanumerical
> inputs.
> Is this not the case then?
>
> Mark
>
> On 23 Jul 2007, at 10:33, Ross Geoghegan wrote:
>
> > Aer Lingus don't seem to take usability or user testing seriously at
> > all - I used the Fast Pass (self check-in) machine at weekend. The
> > touch screen where you enter your booking reference is a QWERTY layout
> > - well done!
> >
> > Ross
> >
> > -----Original Message-----
> > From: irl-dean-admin at list.eeng.dcu.ie
> > [mailto:irl-dean-admin at list.eeng.dcu.ie] On Behalf Of Gerry Ellis
> > Sent: 19 July 2007 20:39
> > To: irl-dean at list.eeng.dcu.ie
> > Subject: Re: [Irl-dean] Aer Lingus
> >
> > Hi, Diarmad,
> >
> > The one comment I would make about Aer Lingus is that it was more
> > accessible a year ago than it is now. Why make it worse?
> >
> >
> >
> > Take care,
> >
> > Gerry Ellis
> > t/a Feel The BenefIT
> >
> >
> > If you don't know where you're going,
> > How will you know when you get there?
> >
> >
> >       ----- Original Message -----
> >       From: Diarmad McNally <mailto:diarmad at ixdstudio.com>
> >       To: irl-dean at list.eeng.dcu.ie
> >       Sent: Wednesday, July 18, 2007 11:14 AM
> >       Subject: [Irl-dean] Aer Lingus
> >
> >
> >       Hi everyone,
> >
> >
> >
> >       Please excuse me if this has been mentioned before on this forum
> but
>
> > I recently booked a flight on the Aer Lingus website
> > (www.aerlingus.com) and
> > was surprised that a national carrier could and would have so many
> > accessibility issues. Any comments?
> >
> >
> >
> >       Regards,
> >
> >
> >
> >       Diarmad McNally
> >
> >
> >       Interaction Design Studio
> >
> >       www.ixdstudio.com <http://www.ixdstudio.com>
> >
> >
> >
> >       Ireland +353 (0)85 7888 085
> >
> >       UK       +44   (0)7808 297289
> >
> >
> >
> >
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> >
> > _______________________________________________
> > Irl-dean mailing list
> > Irl-dean at list.eeng.dcu.ie
> > http://list.eeng.dcu.ie/mailman/listinfo/irl-dean
> >
>
> Dr. Mark Magennis
> Director of the Centre for Inclusive Technology (CFIT) National Council
> for
> the Blind of Ireland Whitworth Road, Dublin 9, Republic of Ireland
> www.cfit.ie
>
> mark.magennis at ncbi.ie   tel: +353 (0)71 914 7464
>
>
>
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-- 
Laurence Veale

Usability | Accessibility | Search | Web Analytics

iQ Content is a Google Enterprise Partner

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