[CEUD-ICT] Questions and also: Re: Opinions canvased on o2 website FAQ pages

[Klaus-Dieter Hinck]

----- Original Message ----- 
From: "Tim Culhane" <tim.culhane at criticalpath.net>
To: "'Centre for Excellence in Universal Design ICT mailing list'"
<ceud-ict at list.universaldesign.ie>
Sent: Thursday, January 29, 2009 9:07 AM
Subject: Re: [CEUD-ICT] Opinions canvased on o2 website FAQ pages


> Hi,
>
> I think it works pretty well with Jaws.
>




rehi @ll .....some questions .... thoughts .....:

does anyone - general question - hav an idea
how much used jaws is in comparison to other
cms or systems like this? is there an analysis which
common cms solves accessibility issues best?


links to this?

which program displying jaws is used from all who need
to get things displayed different?
can all speech disply systems or programs use or
read websites done in jaws in the same good way as it seems generally?

if you would think further (do you say so in english?) - how would a deeper 
usability analysis of however different displayed content in the sense of 
displayed as sound, as picture (?) or as whatever see this apart from 
existing solutions for example?

how would this information giving in otther related cases and is the 
standardization of information, who are not specific a problem to keep the 
web or interface tecnical and static for users listening to a website?

are there studies about old people listening and talking the web instead of 
"clicking"?
which navigation would be the best for someone fearing to sit in fornt of a 
computer and doing something, like clicking?

or answering a question to make a decision with spoken words ..... hmmm....

if we are heading towards more keyboardless and mouseless times, however 
this will
be, would this not also give new opportunities for other user groups and 
disabilities?

where could be interesting ways?
to change or innovate in the end the
commandment giving instruments?
does it need to be commandment?

how changing the character or information mostly displyed as information, 
tecnical and rational for users listening the web?

would there be blind people, who are able to .... hmmm .... this 
brainstorming ends in many directions ..... or not at all ...... is it good 
to wirte in small thoughts devided with dots or is that displayed and 
understood always as a dot and the listener hears it a little too often ...?

how is toadys tecnical standard for speachly displaying of content related 
to logical or transfer errors? is my " ..... " really interpretated as a 
time to think, a pause?

but there could be interesting approaches related to new
interaction methods and innovation ... for example when we see something
like a tocuhscreen or view related navigation or elsehow clicked ......
could it be a way to guide with sensors in an emotional way or is the
decided way still the way which we want, for example a blind listens to a
website, and when he finds something interesting, a sensor would recodnice
this and would value this as a click, he would not even need to use his
keyboard than or make a yes or no decision, the some for not blind but you
get my point?

right now we have in genearal a mainly decision based navigation, you need
to decide if you want to enter or look for something. therefior you click -
but are there other possible ways?

it seems hard to let an emotion sensor be a "command instrument" (by the way 
is this written " " displayed spokebn as intoned? from all programms, and 
add ons?), cause
people will always think about things and will not always want to go, where
they first wanted to go or felt, cause the information is not solid and 
clear, they smell (in the sense or hearing and suggesting)
or cause they change their minds as not deciding logically ....

are there other ways to give commands and to experience content on 
interfaces?

is it alsways
needed to give commands, to click, to enter, to decide to navigate - and 
what
would be seen as usable and friendly, natural ways transferred from reality 
to human computer interaction (hci?

most times people
decide - but if acting, living, many times times the action needs no saying,
as in hci ...... hmmmm ..... please excuse my typing, i should always listen 
to it,
before sending it, cause it may trouble speach programs ......

the spoken command would be the next (of many) option to navigate, the 
interaction
system taking the word as a command and this in a multiple logical way,
which would and already is a good alternative to the decided click or
keyboard or mouse or screen or whatever related command navigation. 
sometimes.

but your voice may be damaged one time if using voice guided navigation, so 
there might be limitations to this command way. if it is a command way.

the style of displaying content just in the linear way or mainly in the
linear way going from one page or cluster of information to the next could
be interesting .......


but from my knowledge the systems may need to ask for confirmation some time 
and if they understood right, they need to get a spoken command or reaction 
(therefor they need to put a question before most time), which is
for some simply unusual and not natural and so this may disturb the user 
feeling,
cause you always talk to someone. a computer. a system.

scenarios for user outcoming out of this are limited, not natural many 
times.

i did not review the o2 website, and would
not want from one feeling inside of me, as a one, who needs a translation 
that he understands the picture or
slogan, cause i would not want advertisement in spoken way instead of a 
visable way.

which might be a real and more general usability problem cause the user 
listening is not able to se the picutre and the reduced content may simply 
be correct, cause the content in the picutre, non verbal content, how can 
this be communicated accurately and not in a "wanted" or advertising way?

are there studies for listenere experience of websites?
there should be hundreds of horrible listening user experiences of websites,
cause ven if the content is displayed and tags are there and the content is
logically combined in itselve there might be no good usability in the
accessibility itselve ..... hmmmm never thought about that, but maybe my
writing like thinking approach is good and usable for listeners or emails,
if the speech resulting program is able to exclude errors out of words ...
:-] and able to read and understand web chat style language and if my
sentences are not too long.

would this be an apporoach to automize some kind of speach orientated
displaying of message related to the sender - for example to develop a self
speech using message add on, displaying the message in the speech and tonage
of the sender - which woul optmize and personalize  the user experience not
only for people who can not see? if most people have a webcam and an audio
input, this could be easily done cause easily recorded voices and normally
systems should be able to use this as a tone or style ......

anyway ... thats my whatever cent not
to this but to a general discussion and sorry if not participation in
ongoing, or regularly doing ... at all in your discussions here, but i save
them, cause appreaciating your knwoledge and good content of the newsletter
in general !

have a nice and blessed day ....
yours dieter .....


p.s.: does a system devide between only small characters using typer and is
there an online ressource comparing existing solutions to typical errors in
speach displaying and reading of messages?





> Jaws  reports the links  at each heading  as 'same page links'.  This
> tells
> the user that when you click the link  that it should move you to another
> place on the same page.





depending on the content this can also be like empty information, generally
interesting but not always helpfull.

if the content is related, it is good and nessessary to know in what sense
it is related,




Fortunately, it appears that the relevant text
> associated with the link  appears directly below the link, so you don't
> have
> to go hunting about on the page to find where the new text is.



i see .....



>
> Tim
>
>
>
> -----Original Message-----
> From: ceud-ict-bounces at list.universaldesign.ie
> [mailto:ceud-ict-bounces at list.universaldesign.ie] On Behalf Of Eoin
> Campbell
> Sent: 28 January 2009 17:39
> To: Centre for Excellence in Universal Design ICT mailing list
> Subject: [CEUD-ICT] Opinions canvased on o2 website FAQ pages
>
>
> Hi there,
> I'm reviewing the O2 website for accessibility at present, and came across
> a
> collapsing page technique on FAQ pages (cf.
> http://www.o2online.ie/wps/wcm/connect/O2/Home/Help+and+Support/All+FAQs/iPh
> one/ ).
>
> At first the page is displayed, then the text content is collapsed so only
> headings are visible. The advantage of this approach is that all the
> headings are immediately visible, and a reader can click on the heading
> closest to the information they are seeking. In a text-only browser (with
> no
> JavaScript), the entire page is displayed, so it degrades quite
> gracefully.
>
> I checked in Jaws, and although I can get all the text spoken out, I'm not
> sure that I would know what to do if I didn't also have the visual cues.
>
> I also wonder if this is a good technique for people with mobility
> impairments limiting their use of a mouse, as mousing is almost essential
> for efficient reading of this type of page.
>
>
> Any thoughts anyone?
>
> -- 
> Eoin Campbell
> ecampbell.xmlw at gmail.com _______________________________________________
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