'

[CEUD-ICT] Accidental Accessible solutions

Eamon Mag Uidhir eamon at maguidhir.com
Thu Jan 29 10:02:05 GMT 2009



The best ideas are always imitated.

The Guggenheim example that Antoinette mentioned has had its emulators  
too. For example, the New England Aquarium in Boston follows the same  
kind of helical pathway navigation. The main tank is a glass cylinder  
that's about four or five stories high and is full of giant turtles,  
sharks, clown fish et cetera, with the pathway snaking around it from  
top to bottom (or bottom to top). You can follow the path around and  
around tracking particular fish as they move up or down level. On the  
other side of the pathway there are a succession of smaller tanks all  
the way down with other single-species exhibits.

Eamon


    Éamon Mag Uidhir
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
                      eamon at maguidhir.com







RESPONDING TO Tim Culhane <tim.culhane at criticalpath.net>:



> Hi,
>
> "
>
> Braille:
> Did you know that Braille originated from Napoleon's request for a means of
> soldiers communicating silently and without the need for a light?
> "
>
>
> Not quite exactly,  Louis Braille modelled his braille  on  a system used by
> the french army to communicate silently.  However,  the braille system
> itself  is quite different, (and more complex), than  that system used by
> the french army.  I suppose that you could say that Louis Braille built on
> the original idea, but  the braille itself doesn't come from Napoleon!
>
> Tim
>
> -----Original Message-----
> From: ceud-ict-bounces at list.universaldesign.ie
> [mailto:ceud-ict-bounces at list.universaldesign.ie] On Behalf Of Antoinette
> Fennell
> Sent: 28 January 2009 17:09
> To: ceud-ict at list.universaldesign.ie
> Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>
>
> Hello again,
>
> Moving on from clothes washing, some more examples of accidental accessible
> solutions that have come to mind over the day. Bear in mind that sometimes
> these new products or environments also offer up new accessibility issues of
> their own:
>
> Guggenheim Museum:
> This museum is an architectural icon in New York's Manhattan completed in
> 1959. A tour brings you in an elevator to the top of the building, and you
> view the artwork by winding down a very gradual spiral-shaped ramp, modelled
> on a nautilus shell. The idea was to offer visitors a "user friendly" route
> that did not make them retrace their steps as traditional museums do. The
> museum was not built with physical or mobility impairments in mind, and
> there are certainly flaws in certain parts of the building from that point
> of view, but the vast majority of the collections are physically accessible
> from the spiralling ramp.
>
> eBooks:
> Electronic books and eReaders - these handheld devices provide readers with
> an alternative to the traditional printed book. Thousands of books can be
> stored on the one book-sized device and can be easily ordered from the
> internet in a similar way to downloading music for an MP3 player. From a
> sustainability point of view, paper, printing etc. is reduced considerably.
> The added benefit of e-books can be that the typeface style and size can be
> customized, and the background and text colour can be customized. Newer
> versions are providing audio options too.
>
> Biometrics:
> Biometrics were devised over decades primarily for the purpose of security,
> to prevent fraudulent activity and to keep information or data private. The
> more familiar biometrics include the use of fingerprint recognition, iris
> recognition, voice recognition, speech recognition, and written signatures.
> Less familiar include gait recognition (how a person walks), grip
> recognition, vein recognition, the list is endless. One potential advantage
> of these applications, from an accessibility point of view, is that a person
> does not have to remember a pin number or password. A person who finds it
> difficult to remember an ATM pin number or a login password for a computer,
> for example, will find this helpful. As I alluded to above, the emergence of
> biometrics into general use (such as in airports) is leading to many new
> accessibility and other issues, however the option of biometrics - for some
> individuals - is more accessible than conventional security and privacy
> options of codes and!
>   pin numbers and passwords.
>
> Speech recognition:
> Apparently speech recognition was originally applied for the purposes of
> medical transcription. In other words healthcare professionals would have to
> record their notes on a Dictaphone or their notes would be hand written by
> an assistant. The notes would then have to be typed up. Speech recognition
> reduced this process by transcribing speech directly into electronic text.
> The same technology has been used in military contexts, where pilots of
> planes and helicopters can interact with controls with vocal instructions.
>
> Braille:
> Did you know that Braille originated from Napoleon's request for a means of
> soldiers communicating silently and without the need for a light?
>
> Mobile phone features:
> Text messaging on mobile phones was originally used to send short one-off
> messages to the user, such as to alert him or her to the fact that a
> voicemail had been left. The text message opened up this line of
> communication to people who were hard of hearing, deaf people as well as
> people with speech impairments etc. Non-audio alerts on phones such as the
> vibrate setting or the option for the screen to light up when a message
> comes through are particularly useful to people working in noisy
> environments, people with hearing impairments, people with vision
> impairments, in open plan offices etc. etc.
>
> Motion sensors:
> Technologies that respond to movement were traditionally used for purposes
> of security. Lighting, taps or hand dryers etc. with motion sensors are
> fantastic from an accessibility point of view.
>
> Subtitling:
> Subtitles on films were originally devised in the era of the silence movie,
> they then were revised for the purposes of foreign language translation.
> Only in recent decades have they been used to convey dialogue to people with
> hearing impairments.
>
> And I'm spent.
>
> Hope this helps.
>
> All the best,
>
> Antoinette
>
>
> Dr Antoinette Fennell
> Research Fellow - Project Scientist
> TrinityHaus
> McNamara Centre for Construction Innovation and Sustainability Trinity
> College Dublin Dublin 2 Ireland
> Tel: +353 (0)87 6645 618
> Email: antoinette.fennell at tcd.ie
>
>
>
> ----- ceud-ict-request at list.universaldesign.ie wrote:
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>>
>>
>> Today's Topics:
>>
>>    1. Re: Accidental Accessible solutions (Donal J. Rice)
>>    2. Re: Accidental Accessible solutions (Alan M. Dalton)
>>
>>
>> ----------------------------------------------------------------------
>>
>> Message: 1
>> Date: 28-Jan-2009 12:22:38 GMT
>> From: "Donal J. Rice" <DJRice at nda.ie>
>> Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> To: Centre for Excellence in Universal Design ICT mailing list
>> 	<ceud-ict at list.universaldesign.ie>
>> Message-ID: <200901281222.n0SCMfF3024441 at nda.blacknight.ie>
>> Content-Type: text/plain; charset="ISO-8859-1"
>>
>> Hi folks.
>>
>> I'll row in with a couple of ICT examples seeing as this is an ICT
>> list!!
>>
>> Interesting examples so far.  the more complex the design and
>> functionality of the product, the bigger the challenge to design in
>> universally accessible features, particularly for ICT products and
>> services.
>>
>> Designing a product, service or ICT service to be accessible requires
>> a concerted effort and design methodology.  It is not just a case of,
>> for
>> example including a token disabled persona in the hope of capturing
>> the
>> requirements of people with disabilities who are not a homogenous
>> grouping.
>> Methodologies developed by Greg Vanderheiden and Zimmerman from CAST
>> describe the careful use of use cases, scenarios and accessibility
>> guidelines that are then tested using test cases and checkpoints
>> derived
>> from the guidelines. This work is also referenced on the Universal
>> Design
>> website at
>> http://www.universaldesign.ie/useandapply/ict/universaldesignforict
>>
>> I have not come across examples in the ICT domain where the designer
>> intentionally built in accessibility features that were not explicitly
>> required by the client.  That said some web design companies use
>> (W3C)
>> standards correctly in the design and development of all websites for
>> clients.  While this may still result in issues with things like
>> colour
>> contrast and link text, the website will go a long way to being usable
>> with
>> AT and being customisable by the end user.  In fact this was the case
>> with
>> the Oasis website, now www.citizensinformation.ie.  Our first audit
>> and
>> user test revealed that most of the accessibility issues were fairly
>> trivial to fix and were not presenting big obstacles to begin with.
>> One of
>> the original motivations for using standards in this case was to
>> ensure
>> that the tools used for backend publication process and XML work flow
>> could
>> be swapped out according as better ones became available or the
>> functionality of the website changed.  I think one could make the case
>> that
>> this is a form of sustainability which resulted in the website being
>> accessible.
>>
>> A case I heard of anecdotally a couple of years ago was the
>> development of an online mobile phone banking interface.  The
>> development company told me
>> that the interface was reasonably accessible as a result although
>> accessibility was not in the design brief.  So accidental accessible
>> design
>> by virtue that mulitmodality was in the design spec.
>>
>> The examples Laurence pointed to show how some large product companies
>> are incrementally improving the universal appeal of their products by
>> introducing accessibility features in their mainstream lines.  For
>> example
>> the ovens with the fold away door or the automated lift feature.  None
>> of
>> these examples are fully accessible to the extent that they cater for
>> a
>> wise range of disabilities.  But it does show a definite design trend
>> towards catering for people with a greater spectrum of requirements.
>>
>> hope this helps,
>> D?nal.
>>
>>
>>
>>
>>
>>
>>
>>              Antoinette
>>
>>              Fennell
>>
>>              <antoinettefennel
>>  To
>>              l at eircom.net>
>> ceud-ict at list.universaldesign.ie
>>              Sent by:
>>  cc
>>              ceud-ict-bounces@
>>
>>              list.universaldes
>> Subject
>>              ign.ie                    Re: [CEUD-ICT] Accidental
>>
>>                                        Accessible solutions
>> (Antoinette
>>                                        Fennell)
>>
>>              27/01/2009 13:49
>>
>>
>>
>>
>>
>>              Please respond to
>>
>>                 Centre for
>>
>>                Excellence in
>>
>>              Universal Design
>>
>>              ICT mailing list
>>
>>              <ceud-ict at list.un
>>
>>              iversaldesign.ie>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Hello,
>>
>> I'm guessing the examples don't have to be ICT specific?
>>
>> If not, another very simple example, which I have yet to see quoted in
>> relation to accessibility, is the ingenious Punch Colour Catcher.
>> These are
>> small sheets that you place in the washing machine to prevent colours
>> running.
>>
>> >From a sustainability point of view, you don't have to do two or
>> three
>> separate washes and you don't have to worry about throwing out clothes
>> that are no longer white!
>>
>> >From an accessibility or independent living point of view, a person
>> who is
>> unable to see the clothes, or to distinguish between the colours, does
>> not have to worry about a rogue red sock getting into the white wash.
>>
>> >From a physical point of view, it might make washing just that small
>> bit
>> less laborious now that you don't have to separate the clothes. Though
>> perhaps I'm clutching at straws with that one!
>>
>> I'm sure I've thought of other examples over the years, so will get
>> back to you Cearbhall if I think of them.
>>
>> All the best,
>>
>> Antoinette
>>
>>
>>
>> Dr Antoinette Fennell
>> Research Fellow - Project Scientist
>> TrinityHaus
>> Trinity College Dublin
>>
>> Dr Antoinette Fennell
>> Research Fellow - Project Scientist
>> TrinityHaus
>> McNamara Centre for Construction Innovation and Sustainability Trinity
>> College Dublin
>>
>> ----- ceud-ict-request at list.universaldesign.ie wrote:
>> > Send CEUD-ICT mailing list submissions to
>> >            ceud-ict at list.universaldesign.ie
>> >
>> > To subscribe or unsubscribe via the World Wide Web, visit
>> >            http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > or, via email, send a message with subject or body 'help' to
>> >            ceud-ict-request at list.universaldesign.ie
>> >
>> > You can reach the person managing the list at
>> >            ceud-ict-owner at list.universaldesign.ie
>> >
>> > When replying, please edit your Subject line so it is more specific
>> > than "Re: Contents of CEUD-ICT digest..."
>> >
>> >
>> > Today's Topics:
>> >
>> >    1. Accidental Accessible solutions (Cearbhall O Meadhra)
>> >    2. Re: Accidental Accessible solutions (Laurence Veale)
>> >    3. Re: Accidental Accessible solutions (Eamon Mag Uidhir)
>> >
>> >
>> >
>> ----------------------------------------------------------------------
>> >
>> > Message: 1
>> > Date: Mon, 26 Jan 2009 15:51:21 -0000
>> > From: "Cearbhall O Meadhra" <cearbhall.omeadhra at idd.ie>
>> > Subject: [CEUD-ICT] Accidental Accessible solutions
>> > To: "'Centre for Excellence in Universal Design ICT mailing list'"
>> >            <ceud-ict at list.universaldesign.ie>
>> > Message-ID: <B627842E11AB4264A169708C65BBED10 at ProjectIDD1>
>> > Content-Type: text/plain; charset="us-ascii"
>> >
>> > Hello,
>> >
>> > Would you know of any design solution such as a building, product
>> or
>> > service
>> > that was designed for a particular market other than that of
>> > disability but yet included all aspects of usability so that the
>> > result was comfortably
>> > usable by any person with a disability?
>> >
>> >  I am researching use cases of examples where wise designers have
>> > realised that sustainability requires preparation for the future by
>> > building in
>> > accessibility requirements even though the client does not demand
>> > such
>> > compliance.
>> >
>> > I look forward to hearing from you. My contact information is shown
>> > below.
>> >
>> > Yours sincerely,
>> >
>> > Cearbhall E. O'Meadhra
>> >
>> > "Good design enables - Bad design disables"
>> >
>> > Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> >
>> >
>> >
>> >
>> > -------------- next part --------------
>> > An HTML attachment was scrubbed...
>> > URL:
>> >
>> http://list.universaldesign.ie/pipermail/ceud-ict/attachments/20090126
>> /c6f858fd/attachment-0001.html
>>
>> >
>> >
>> > ------------------------------
>> >
>> > Message: 2
>> > Date: Mon, 26 Jan 2009 16:05:26 +0000
>> > From: Laurence Veale <laurence.veale at iqcontent.com>
>> > Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> > To: Centre for Excellence in Universal Design ICT mailing list
>> >            <ceud-ict at list.universaldesign.ie>
>> > Message-ID:
>> >
>> <440f656b0901260805s1f9bc8a1qab47892ad1ad1d3a at mail.gmail.com>
>> > Content-Type: text/plain; charset="iso-8859-1"
>> >
>> > Hi Cearbhall,
>> >
>> > there are a few examples up on:
>> >
>> >
>> http://www.universaldesign.ie/exploreampdiscover/definitionandoverview
>> /examples
>>
>> >
>> > Lar
>> >
>> > Laurence Veale
>> >
>> > Usability | Design | Content | Analytics
>> >
>> > Blog: www.iqcontent.com/blog
>> > Tel: (office) +353 1 817 0768
>> > Tel: (mobile) +353 87 900 2999
>> > Fax: +353 1 817 0769
>> > Email: laurence.veale at iqcontent.com
>> >
>> > iQ Content Limited.
>> > Registered in Ireland. No 329994
>> > Registered Office: Unit 19 Docklands Innovation Park, 128-130 East
>> > Wall Road, Dublin 3
>> >
>> >
>> > On Mon, Jan 26, 2009 at 3:51 PM, Cearbhall O Meadhra <
>> > cearbhall.omeadhra at idd.ie> wrote:
>> >
>> > >  Hello,
>> > >
>> > > Would you know of any design solution such as a building, product
>> > or
>> > > service that was designed for a particular market other than that
>> > of
>> > > disability but yet included all aspects of usability so that the
>> > result was
>> > > comfortably usable by any person with a disability?
>> > >
>> > >  I am researching use cases of examples where wise designers have
>> > realised
>> > > that sustainability requires preparation for the future by
>> building
>> > in
>> > > accessibility requirements even though the client does not demand
>> > such
>> > > compliance.
>> > >
>> > > I look forward to hearing from you. My contact information is
>> shown
>> > below.
>> > >
>> > >
>> > > Yours sincerely,
>> > >
>> > > Cearbhall E. O'Meadhra
>> > >
>> > > "Good design enables - Bad design disables"
>> > >
>> > > Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> > >
>> > >
>> > >
>> > > _______________________________________________
>> > > CEUD-ICT mailing list
>> > > CEUD-ICT at list.universaldesign.ie
>> > > http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > >
>> > >
>> > -------------- next part --------------
>> > An HTML attachment was scrubbed...
>> > URL:
>> >
>> http://list.universaldesign.ie/pipermail/ceud-ict/attachments/20090126
>> /06f94978/attachment-0001.html
>>
>> >
>> >
>> > ------------------------------
>> >
>> > Message: 3
>> > Date: Tue, 27 Jan 2009 10:34:04 +0000
>> > From: Eamon Mag Uidhir <eamon at maguidhir.com>
>> > Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> > To: ceud-ict at list.universaldesign.ie
>> > Message-ID: <20090127103404.cdjmpb2oz4swcgs4 at www.maguidhir.com>
>> > Content-Type: text/plain;          charset=UTF-8;
>> DelSp="Yes";
>>        format="flowed"
>> >
>> >
>> >
>> > The proverbial lever door-handle replacing the hard-to-grip round
>> > door-handle in the period since the second world war may be the
>> > greatest-ever implementation of accessibility and usability by
>> > stealth. It's a very useful example when you're giving
>> accessibility
>> >
>> > awareness training to people who haven't thought about the subject
>> > before.
>> >
>> > A more recent achievement has been the arrival of the current
>> > generation of milk carton closures from Avonmore and Premier. When
>> I
>> >
>> > was without the use of one arm due to injury last year I thought I
>> was
>> >
>> > going to be snookered whenever I wanted to open a new milk carton,
>> but
>> >
>> > lo and behold the spiral movement that twists off the closure tab
>> is
>> >
>> > perfectly doable with just one hand. I doubt that efficient
>> one-handed
>> >
>> > use was uppermost in the minds of the product design team that
>> created
>> >
>> > the closure, but that's what came out.
>> >
>> > Eamon
>> >
>> >
>> >
>> >
>> >
>> >     ?amon Mag Uidhir
>> >
>> ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
>> >                       eamon at maguidhir.com
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > RESPONDING TO Laurence Veale <laurence.veale at iqcontent.com>:
>> >
>> >
>> >
>> > > Hi Cearbhall,
>> > >
>> > > there are a few examples up on:
>> > >
>> > >
>> >
>> http://www.universaldesign.ie/exploreampdiscover/definitionandoverview
>> /examples
>>
>> > >
>> > > Lar
>> > >
>> > > Laurence Veale
>> > >
>> > > Usability | Design | Content | Analytics
>> > >
>> > > Blog: www.iqcontent.com/blog
>> > > Tel: (office) +353 1 817 0768
>> > > Tel: (mobile) +353 87 900 2999
>> > > Fax: +353 1 817 0769
>> > > Email: laurence.veale at iqcontent.com
>> > >
>> > > iQ Content Limited.
>> > > Registered in Ireland. No 329994
>> > > Registered Office: Unit 19 Docklands Innovation Park, 128-130
>> East
>> > Wall
>> > > Road, Dublin 3
>> > >
>> > >
>> > > On Mon, Jan 26, 2009 at 3:51 PM, Cearbhall O Meadhra <
>> > > cearbhall.omeadhra at idd.ie> wrote:
>> > >
>> > >>  Hello,
>> > >>
>> > >> Would you know of any design solution such as a building,
>> product
>> > or
>> > >> service that was designed for a particular market other than
>> that
>> > of
>> > >> disability but yet included all aspects of usability so that the
>> > result was
>> > >> comfortably usable by any person with a disability?
>> > >>
>> > >>  I am researching use cases of examples where wise designers
>> have
>> > realised
>> > >> that sustainability requires preparation for the future by
>> building
>> > in
>> > >> accessibility requirements even though the client does not
>> demand
>> > such
>> > >> compliance.
>> > >>
>> > >> I look forward to hearing from you. My contact information is
>> shown
>> > below.
>> > >>
>> > >>
>> > >> Yours sincerely,
>> > >>
>> > >> Cearbhall E. O'Meadhra
>> > >>
>> > >> "Good design enables - Bad design disables"
>> > >>
>> > >> Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> > >>
>> > >>
>> > >>
>> > >> _______________________________________________
>> > >> CEUD-ICT mailing list
>> > >> CEUD-ICT at list.universaldesign.ie
>> > >> http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > >>
>> > >>
>> > >
>> >
>> >
>> >
>> >
>> >
>> >
>> > ------------------------------
>> >
>> > _______________________________________________
>> > CEUD-ICT mailing list
>> > CEUD-ICT at list.universaldesign.ie
>> > http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> >
>> >
>> > End of CEUD-ICT Digest, Vol 4, Issue 7
>> > **************************************
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> *******
>>
>>
>>
>>
>>
>> ------------------------------
>>
>> Message: 2
>> Date: 28-Jan-2009 13:32:41 GMT
>> From: "Alan M. Dalton" <AMDalton at nda.ie>
>> Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> To: Centre for Excellence in Universal Design ICT mailing list
>> 	<ceud-ict at list.universaldesign.ie>
>> Message-ID: <200901281332.n0SDWhjh024897 at nda.blacknight.ie>
>> Content-Type: text/plain; charset=ISO-8859-1
>>
>> My favourite example of a design solution that was designed for a
>> market other than disability but included all aspects of usability, is
>> search
>> engine optimisation (SEO). SEO is the use of techniques to help a
>> website
>> appear higher in a search engine's results for a search on a
>> particular
>> keyword.
>>
>> Google's page on "Webmaster Guidelines" [1] gives advice on how to
>> implement SEO. The webpage doesn't mention accessibility or usability;
>> it just says that "following these guidelines will help Google find,
>> index,
>> and rank your site." However, practically all of those guidelines will
>> also
>> make a webpage more usable by someone with a disability.
>>
>> I've summarised Google's Webmaster Guidelines here.
>>
>> Design and content guidelines:
>> - Clear hierarchical structure for the website
>> - Text links
>> - Site maps
>> - Information-rich websites
>> - Webpages that clearly describe your content
>> - Use of relevant keywords
>> - Use of text instead of images
>> - Accurate webpage titles
>> - Accurate, descriptive alternative text
>> - No broken links
>> - Correct HTML
>> - Short URLs
>> - Reasonable number of links per webpage.
>>
>> Technical guidelines:
>> - Checking your website with a text-based browser
>> - Allowing search engines to examine your website
>> - Testing your site in different browsers.
>>
>> Quality guidelines:
>> - User-centred content
>> - Using only relevant and useful links
>> - No hidden text or links
>> - No automatic redirects
>> - No irrelevant keywords
>> - No duplication of content
>> - No "badware"
>> - Unique and relevant content.
>>
>> Anyone who follows those guidelines will create a better experience
>> for people with disabilities.
>>
>> Regards,
>> Alan.
>>
>> [1]
>> http://www.google.com/support/webmasters/bin/answer.py?hl=en&answer=35
>> 769
>>
>> __________
>> Alan Dalton
>> Accessibility Development Advisor
>> Excellence through Accessibility http://www.nda.ie/eta National
>> Disability Authority, 25 Clyde Road, Dublin 4.
>>
>>
>>
>>
>>
>>              "Donal J. Rice"
>>
>>              <DJRice at nda.ie>
>>
>>              Sent by:
>>  To
>>              ceud-ict-bounces@         Centre for Excellence in
>> Universal
>>              list.universaldes         Design ICT mailing list
>>
>>              ign.ie
>> <ceud-ict at list.universaldesign.ie>
>>
>>  cc
>>
>>
>>              28/01/2009 12:22
>> Subject
>>                                        Re: [CEUD-ICT] Accidental
>>
>>                                        Accessible solutions
>>
>>              Please respond to
>>
>>                 Centre for
>>
>>                Excellence in
>>
>>              Universal Design
>>
>>              ICT mailing list
>>
>>              <ceud-ict at list.un
>>
>>              iversaldesign.ie>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Hi folks.
>>
>> I'll row in with a couple of ICT examples seeing as this is an ICT
>> list!!
>>
>> Interesting examples so far.  the more complex the design and
>> functionality of the product, the bigger the challenge to design in
>> universally accessible features, particularly for ICT products and
>> services.
>>
>> Designing a product, service or ICT service to be accessible requires
>> a concerted effort and design methodology.  It is not just a case of,
>> for
>> example including a token disabled persona in the hope of capturing
>> the
>> requirements of people with disabilities who are not a homogenous
>> grouping.
>> Methodologies developed by Greg Vanderheiden and Zimmerman from CAST
>> describe the careful use of use cases, scenarios and accessibility
>> guidelines that are then tested using test cases and checkpoints
>> derived
>> from the guidelines. This work is also referenced on the Universal
>> Design
>> website at
>> http://www.universaldesign.ie/useandapply/ict/universaldesignforict
>>
>> I have not come across examples in the ICT domain where the designer
>> intentionally built in accessibility features that were not explicitly
>> required by the client.  That said some web design companies use
>> (W3C)
>> standards correctly in the design and development of all websites for
>> clients.  While this may still result in issues with things like
>> colour
>> contrast and link text, the website will go a long way to being usable
>> with
>> AT and being customisable by the end user.  In fact this was the case
>> with
>> the Oasis website, now www.citizensinformation.ie.  Our first audit
>> and
>> user test revealed that most of the accessibility issues were fairly
>> trivial to fix and were not presenting big obstacles to begin with.
>> One of
>> the original motivations for using standards in this case was to
>> ensure
>> that the tools used for backend publication process and XML work flow
>> could
>> be swapped out according as better ones became available or the
>> functionality of the website changed.  I think one could make the case
>> that
>> this is a form of sustainability which resulted in the website being
>> accessible.
>>
>> A case I heard of anecdotally a couple of years ago was the
>> development of an online mobile phone banking interface.  The
>> development company told me
>> that the interface was reasonably accessible as a result although
>> accessibility was not in the design brief.  So accidental accessible
>> design
>> by virtue that mulitmodality was in the design spec.
>>
>> The examples Laurence pointed to show how some large product companies
>> are incrementally improving the universal appeal of their products by
>> introducing accessibility features in their mainstream lines.  For
>> example
>> the ovens with the fold away door or the automated lift feature.  None
>> of
>> these examples are fully accessible to the extent that they cater for
>> a
>> wise range of disabilities.  But it does show a definite design trend
>> towards catering for people with a greater spectrum of requirements.
>>
>> hope this helps,
>> D?nal.
>>
>>
>>
>>
>>
>>
>>              Antoinette
>>              Fennell
>>              <antoinettefennel
>>  To
>>              l at eircom.net>
>> ceud-ict at list.universaldesign.ie
>>              Sent by:
>>  cc
>>              ceud-ict-bounces@
>>              list.universaldes
>> Subject
>>              ign.ie                    Re: [CEUD-ICT] Accidental
>>                                        Accessible solutions
>> (Antoinette
>>                                        Fennell)
>>              27/01/2009 13:49
>>
>>
>>              Please respond to
>>                 Centre for
>>                Excellence in
>>              Universal Design
>>              ICT mailing list
>>              <ceud-ict at list.un
>>              iversaldesign.ie>
>>
>>
>>
>>
>>
>>
>> Hello,
>>
>> I'm guessing the examples don't have to be ICT specific?
>>
>> If not, another very simple example, which I have yet to see quoted in
>> relation to accessibility, is the ingenious Punch Colour Catcher.
>> These are
>> small sheets that you place in the washing machine to prevent colours
>> running.
>>
>> >From a sustainability point of view, you don't have to do two or
>> three
>> separate washes and you don't have to worry about throwing out clothes
>> that are no longer white!
>>
>> >From an accessibility or independent living point of view, a person
>> who is
>> unable to see the clothes, or to distinguish between the colours, does
>> not have to worry about a rogue red sock getting into the white wash.
>>
>> >From a physical point of view, it might make washing just that small
>> bit
>> less laborious now that you don't have to separate the clothes. Though
>> perhaps I'm clutching at straws with that one!
>>
>> I'm sure I've thought of other examples over the years, so will get
>> back to you Cearbhall if I think of them.
>>
>> All the best,
>>
>> Antoinette
>>
>>
>>
>> Dr Antoinette Fennell
>> Research Fellow - Project Scientist
>> TrinityHaus
>> Trinity College Dublin
>>
>> Dr Antoinette Fennell
>> Research Fellow - Project Scientist
>> TrinityHaus
>> McNamara Centre for Construction Innovation and Sustainability Trinity
>> College Dublin
>>
>> ----- ceud-ict-request at list.universaldesign.ie wrote:
>> > Send CEUD-ICT mailing list submissions to
>> >            ceud-ict at list.universaldesign.ie
>> >
>> > To subscribe or unsubscribe via the World Wide Web, visit
>> >            http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > or, via email, send a message with subject or body 'help' to
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>> > When replying, please edit your Subject line so it is more specific
>> > than "Re: Contents of CEUD-ICT digest..."
>> >
>> >
>> > Today's Topics:
>> >
>> >    1. Accidental Accessible solutions (Cearbhall O Meadhra)
>> >    2. Re: Accidental Accessible solutions (Laurence Veale)
>> >    3. Re: Accidental Accessible solutions (Eamon Mag Uidhir)
>> >
>> >
>> >
>> ----------------------------------------------------------------------
>> >
>> > Message: 1
>> > Date: Mon, 26 Jan 2009 15:51:21 -0000
>> > From: "Cearbhall O Meadhra" <cearbhall.omeadhra at idd.ie>
>> > Subject: [CEUD-ICT] Accidental Accessible solutions
>> > To: "'Centre for Excellence in Universal Design ICT mailing list'"
>> >            <ceud-ict at list.universaldesign.ie>
>> > Message-ID: <B627842E11AB4264A169708C65BBED10 at ProjectIDD1>
>> > Content-Type: text/plain; charset="us-ascii"
>> >
>> > Hello,
>> >
>> > Would you know of any design solution such as a building, product
>> or
>> > service
>> > that was designed for a particular market other than that of
>> > disability but yet included all aspects of usability so that the
>> > result was comfortably
>> > usable by any person with a disability?
>> >
>> >  I am researching use cases of examples where wise designers have
>> > realised that sustainability requires preparation for the future by
>> > building in
>> > accessibility requirements even though the client does not demand
>> > such
>> > compliance.
>> >
>> > I look forward to hearing from you. My contact information is shown
>> > below.
>> >
>> > Yours sincerely,
>> >
>> > Cearbhall E. O'Meadhra
>> >
>> > "Good design enables - Bad design disables"
>> >
>> > Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> >
>> >
>> >
>> >
>> > -------------- next part --------------
>> > An HTML attachment was scrubbed...
>> > URL:
>> >
>> http://list.universaldesign.ie/pipermail/ceud-ict/attachments/20090126
>> /c6f858fd/attachment-0001.html
>>
>>
>> >
>> >
>> > ------------------------------
>> >
>> > Message: 2
>> > Date: Mon, 26 Jan 2009 16:05:26 +0000
>> > From: Laurence Veale <laurence.veale at iqcontent.com>
>> > Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> > To: Centre for Excellence in Universal Design ICT mailing list
>> >            <ceud-ict at list.universaldesign.ie>
>> > Message-ID:
>> >
>> <440f656b0901260805s1f9bc8a1qab47892ad1ad1d3a at mail.gmail.com>
>> > Content-Type: text/plain; charset="iso-8859-1"
>> >
>> > Hi Cearbhall,
>> >
>> > there are a few examples up on:
>> >
>> >
>> http://www.universaldesign.ie/exploreampdiscover/definitionandoverview
>> /examples
>>
>>
>> >
>> > Lar
>> >
>> > Laurence Veale
>> >
>> > Usability | Design | Content | Analytics
>> >
>> > Blog: www.iqcontent.com/blog
>> > Tel: (office) +353 1 817 0768
>> > Tel: (mobile) +353 87 900 2999
>> > Fax: +353 1 817 0769
>> > Email: laurence.veale at iqcontent.com
>> >
>> > iQ Content Limited.
>> > Registered in Ireland. No 329994
>> > Registered Office: Unit 19 Docklands Innovation Park, 128-130 East
>> > Wall Road, Dublin 3
>> >
>> >
>> > On Mon, Jan 26, 2009 at 3:51 PM, Cearbhall O Meadhra <
>> > cearbhall.omeadhra at idd.ie> wrote:
>> >
>> > >  Hello,
>> > >
>> > > Would you know of any design solution such as a building, product
>> > or
>> > > service that was designed for a particular market other than that
>> > of
>> > > disability but yet included all aspects of usability so that the
>> > result was
>> > > comfortably usable by any person with a disability?
>> > >
>> > >  I am researching use cases of examples where wise designers have
>> > realised
>> > > that sustainability requires preparation for the future by
>> building
>> > in
>> > > accessibility requirements even though the client does not demand
>> > such
>> > > compliance.
>> > >
>> > > I look forward to hearing from you. My contact information is
>> shown
>> > below.
>> > >
>> > >
>> > > Yours sincerely,
>> > >
>> > > Cearbhall E. O'Meadhra
>> > >
>> > > "Good design enables - Bad design disables"
>> > >
>> > > Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> > >
>> > >
>> > >
>> > > _______________________________________________
>> > > CEUD-ICT mailing list
>> > > CEUD-ICT at list.universaldesign.ie
>> > > http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > >
>> > >
>> > -------------- next part --------------
>> > An HTML attachment was scrubbed...
>> > URL:
>> >
>> http://list.universaldesign.ie/pipermail/ceud-ict/attachments/20090126
>> /06f94978/attachment-0001.html
>>
>>
>> >
>> >
>> > ------------------------------
>> >
>> > Message: 3
>> > Date: Tue, 27 Jan 2009 10:34:04 +0000
>> > From: Eamon Mag Uidhir <eamon at maguidhir.com>
>> > Subject: Re: [CEUD-ICT] Accidental Accessible solutions
>> > To: ceud-ict at list.universaldesign.ie
>> > Message-ID: <20090127103404.cdjmpb2oz4swcgs4 at www.maguidhir.com>
>> > Content-Type: text/plain;          charset=UTF-8;
>> DelSp="Yes";
>>        format="flowed"
>> >
>> >
>> >
>> > The proverbial lever door-handle replacing the hard-to-grip round
>> > door-handle in the period since the second world war may be the
>> > greatest-ever implementation of accessibility and usability by
>> > stealth. It's a very useful example when you're giving
>> accessibility
>> >
>> > awareness training to people who haven't thought about the subject
>> > before.
>> >
>> > A more recent achievement has been the arrival of the current
>> > generation of milk carton closures from Avonmore and Premier. When
>> I
>> >
>> > was without the use of one arm due to injury last year I thought I
>> was
>> >
>> > going to be snookered whenever I wanted to open a new milk carton,
>> but
>> >
>> > lo and behold the spiral movement that twists off the closure tab
>> is
>> >
>> > perfectly doable with just one hand. I doubt that efficient
>> one-handed
>> >
>> > use was uppermost in the minds of the product design team that
>> created
>> >
>> > the closure, but that's what came out.
>> >
>> > Eamon
>> >
>> >
>> >
>> >
>> >
>> >     ?amon Mag Uidhir
>> >
>> ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
>> >                       eamon at maguidhir.com
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > RESPONDING TO Laurence Veale <laurence.veale at iqcontent.com>:
>> >
>> >
>> >
>> > > Hi Cearbhall,
>> > >
>> > > there are a few examples up on:
>> > >
>> > >
>> >
>> http://www.universaldesign.ie/exploreampdiscover/definitionandoverview
>> /examples
>>
>>
>> > >
>> > > Lar
>> > >
>> > > Laurence Veale
>> > >
>> > > Usability | Design | Content | Analytics
>> > >
>> > > Blog: www.iqcontent.com/blog
>> > > Tel: (office) +353 1 817 0768
>> > > Tel: (mobile) +353 87 900 2999
>> > > Fax: +353 1 817 0769
>> > > Email: laurence.veale at iqcontent.com
>> > >
>> > > iQ Content Limited.
>> > > Registered in Ireland. No 329994
>> > > Registered Office: Unit 19 Docklands Innovation Park, 128-130
>> East
>> > Wall
>> > > Road, Dublin 3
>> > >
>> > >
>> > > On Mon, Jan 26, 2009 at 3:51 PM, Cearbhall O Meadhra <
>> > > cearbhall.omeadhra at idd.ie> wrote:
>> > >
>> > >>  Hello,
>> > >>
>> > >> Would you know of any design solution such as a building,
>> product
>> > or
>> > >> service that was designed for a particular market other than
>> that
>> > of
>> > >> disability but yet included all aspects of usability so that the
>> > result was
>> > >> comfortably usable by any person with a disability?
>> > >>
>> > >>  I am researching use cases of examples where wise designers
>> have
>> > realised
>> > >> that sustainability requires preparation for the future by
>> building
>> > in
>> > >> accessibility requirements even though the client does not
>> demand
>> > such
>> > >> compliance.
>> > >>
>> > >> I look forward to hearing from you. My contact information is
>> shown
>> > below.
>> > >>
>> > >>
>> > >> Yours sincerely,
>> > >>
>> > >> Cearbhall E. O'Meadhra
>> > >>
>> > >> "Good design enables - Bad design disables"
>> > >>
>> > >> Tel: +353 1-2864623 Mob: +353 83 3323487 Em: omeadhrac at ncad.ie
>> > >>
>> > >>
>> > >>
>> > >> _______________________________________________
>> > >> CEUD-ICT mailing list
>> > >> CEUD-ICT at list.universaldesign.ie
>> > >> http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> > >>
>> > >>
>> > >
>> >
>> >
>> >
>> >
>> >
>> >
>> > ------------------------------
>> >
>> > _______________________________________________
>> > CEUD-ICT mailing list
>> > CEUD-ICT at list.universaldesign.ie
>> > http://list.universaldesign.ie/mailman/listinfo/ceud-ict
>> >
>> >
>> > End of CEUD-ICT Digest, Vol 4, Issue 7
>> > **************************************
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