[CEUD-ICT] Accessible DVD released today by Office of Ombudsman on making a complaint under the Disability Act (2005)

Tue Mar 30 16:24:40 IST 2010

I can watch the video if I directly enter the URL (http://www.ombudsman.gov.ie/en/media/omben.mpg) in my address bar. But I get nothing when I click on any of the three links on www.ombudsman.gov.ie/en/AccessibleServices/Watchourinformationvideo/#d.en.11862.

I don't understand the way these things work to know why that is, but if I'm having a problem with what isn't a totally abnormal setup (MacOS 10.6/Firefox), I assume I'll not be the only one.

The code that spawns the video is:

<p>
<object classid="CLSID:22D6F312-B0F6-11D0-94AB-0080C74C7E95" height="400" id="MediaPlayer" standby="Loading Windows Media Player components..." type="application/x-oleobject" width="600" /><param name="FileName" value="http://www.ombudsman.gov.ie/en/media/omben.mpg" />
<param name="autostart" value="false" />
<param name="ShowControls" value="true" />
<param name="ShowStatusBar" value="false" />
<param name="ShowDisplay" value="false" />
</p>

Anything wrong with that?

Mark

On 30 Mar 2010, at 16:10, Donal J. Rice wrote:

> Mark,
> that's disappointing.   I've just watched it on DVD but not online (due to
> security restrictions in place on the network here).
> 
> I wonder what other people's experience of this are. Looks like they have
> made efforts but the format is causing difficulties?  Apart from the WCAG
> 2.0 requirements around audio description, extended text transcripts and
> captioning, what would people recommend in terms of formats: embedded flash
> video played in an 'accessible' flash player with the same content provided
> in a variety of other formats.  I must admit to being still on a learning
> curve myself around accessible video online.
> 
> Technical issues of accessibility aside (though sounds like they may be
> difficult to avoid) this initiative will hopefully facilitate people with
> disabilities to raise issues of the accessibility of public information.
> The Ombudsman reiterated today how she has previously expressed her concern
> on the low number of complains being made in this area.
> 
> regards,
> Dónal.
> 
> 
> 
>            Mark Magennis                                                 
>            <Mark.magennis at nc                                             
>            bi.ie>                                                     To 
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>            ceud-ict-bounces@         Design ICT mailing list             
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>                                                                  Subject 
>            30/03/2010 15:41          Re: [CEUD-ICT] Accessible DVD       
>                                      released today by Office of         
>                                      Ombudsman      on making a          
>            Please respond to         complaint under the Disability Act  
>            Mark.magennis at ncb         (2005)                              
>              i.ie; Please                                                
>               respond to                                                 
>               Centre for                                                 
>              Excellence in                                               
>            Universal Design                                              
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>            <ceud-ict at list.un                                             
>            iversaldesign.ie>                                             
> 
> 
> 
> 
> 
> 
> Dónal,
> 
> Have you viewed this 'DVD' online? Is it a Windows Media Player only
> format? It doesn't work at all on my Mac anyway. Not completely accessible
> then. :-{
> 
> Mark
> 
> On 30 Mar 2010, at 10:55, Donal J. Rice wrote:
> 
>> 
>> Apologies for cross posting.  Below please find a press release from the
>> Office of the Ombudsman, Emily O'Reilly, on the release of an accessible
>> DVD to address the issue identified by her office that the "number of
>> complaints made to her under the Disability Act about accessibility of
>> buildings, services and information is remarkably low - just a few to
>> date."
>> 
>> Regards,
>> Dónal.
>> 
>> Office of the Ombudsman
>>                             Media Release
>> 
>> Minister of State John Moloney T.D launches fully accessible information
>>            DVD about the Office and role of the Ombudsman.
>> 
>> Ombudsman Emily O´Reilly says number of complaints made to her under the
>>       Disability Act about accessibility of buildings, services and
>> information is remarkably low - just a few to date.
>> 
>> The Minister of State with special responsibility for Disability Issues
> and
>> Mental Health, Mr John Moloney T.D today ( Tuesday 30 March, 2010 )
>> launched a new and fully accessible information DVD  about the role of
> the
>> Ombudsman and the free, impartial and independent service her Office
>> provides. Bespoke designed for people with varying access needs,
> including
>> people who are blind, visually impaired, hard of hearing or functionally
>> deaf, the DVD design and structure includes facilities such as
> lip-reading,
>> sign language and subtitles to help more people and especially those with
> a
>> disability, who feel badly treated by public bodies, to make a complaint
> to
>> the Ombudsman.
>> 
>> Speaking at the launch in the National Disability Authority headquarters,
>> Dublin, Ombudsman O´Reilly said  "The level of complaints made to me
> under
>> the Disability Act about accessibility of buildings, services and
>> information is remarkably low - just a few to date. Given that since
> 2007,
>> my Office can accept complaints about the hundreds of voluntary bodies
>> providing services to disabled people on behalf of the HSE, or with
>> assistance from the HSE, there is clearly a deficit here to be
> addressed".
>> 
>> Citing a number of cases where complainants with a disability, were
> treated
>> badly by public bodies and where her Office made a real difference to
> their
>> lives in putting a wrong right and gaining redress for them, the
> Ombudsman
>> commented "My remit extends not only to the more high profile
>> investigations and reports but also to what one might regard as the bread
>> and butter issues of concern to people". In one example, Ms O´Reilly
>> resolved a complaint against a County Council which had refused to pay a
>> man a disabled persons grant.  Following an examination by her Office the
>> Council reversed its decision and the man got €17,000 to do the work on
> his
>> house.
>> 
>> The full text of the Ombudsman´s address, together with the DVD, can be
>> viewed on the Ombudsman's website ( www.ombudsman.ie ) from 12.00noon
>> today.
>> 
>> For media inquiries contact:
>> Dave Glynn - Head of Communications and Research
>> Tel: 01 639 5714  / 087 236 1884     email: david_glynn at ombudsman.gov.ie
>> 
>> 
>> Our  purpose  is  to  help  raise  public  service  standards.
> Individuals,
>> businesses  or  organisations  who feel they have been unfairly treated
> can
>> make  complaints  to  the  Ombudsman. Our service is free. We aim to
> ensure
>> that  people  are  treated  with  dignity, respect and sensitivity in
> their
>> dealings  with  the  public service. We will make every effort to deal
> with
>> your complaint properly, fairly and impartially.
>> 
>>                                 Ends
>> 
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